Trust is what makes remote coaching work. Clients log honestly when they know who can see what. So Kality spells out exactly what is shared, and records the client’s agreement, before you see anything.
What the client agrees to share
Connecting with a coach shares four areas, all shown to the client on one screen and agreed to together:
| Area | What it includes |
|---|---|
| Food and drink you log | Meals, ingredients, photos they attach, calories, macronutrients, micronutrients, supplements, and how meals made them feel. |
| Body measurements | Weight, height, BMI, body fat and lean mass, and their weight goal and progress. |
| Activity and sleep | Steps, active energy, workouts, sleep duration and resting heart rate. |
| Longevity and fitness scores | The Longevity Score and its pillars, the Fitness score and estimated VO₂ max. |
A separate opt-in for sensitive metrics
Advanced health metrics, heart rate variability, blood oxygen and respiratory rate, are never bundled with the rest. They need their own opt-in, and the client is told plainly that they aren’t needed for coaching. A client can share everything above without them.
The limits are enforced twice. The app doesn’t send what the client hasn’t agreed to, and the server removes it again when you open the dashboard. So an old or modified app version can’t leak data nobody agreed to share.
Why it works this way
Under GDPR, data about health, such as heart rate, sleep and body composition, is special-category data. That needs explicit consent: specific, informed and given by a clear action, not a line of small print. Kality records each client’s consent with a version number and a date. If what’s shared ever changes materially, clients are asked again.
What the coach agrees to
Before you see any client data, you accept Kality’s coach data-protection terms. They’re versioned too. Under them you act as an independent controller of the data a client shares with you: you’re responsible for how you use it in your coaching. The terms also make clear that Kality and its data are not medical advice.
What a coach can and can’t do
| You can | You can’t |
|---|---|
| See the shared areas above, over 7 to 90 days | Edit or delete the client’s meals |
| Change their calorie, macro, activity and micronutrient goals | See advanced health metrics unless they opted in |
| Send them push notifications | Keep access after they disconnect |
When the client stops sharing
- Disconnecting is instant. A client can disconnect from the app at any time, and your access ends straight away.
- They can ask you to delete their data. The client is marked Deletion requested in your list, and a Deletion Requests queue shows what’s waiting.
- One coach at a time. If a client invites a new coach, the link with the previous one ends.
What stays on the client’s phone
Kality only reads Apple Health data. It never writes to it. And Kality asks before it uses a person’s data for AI features. If you have questions about how data is handled for your practice, get in touch.
Kality gives general nutrition information, not medical advice. If you have a medical condition, are pregnant, or have a history of disordered eating, talk to a qualified health professional before changing how you eat.
